Effective Leadership Traits for Talent Retention

As the saying goes – people don’t leave their jobs, they leave managers. And for those employees who actually quit their jobs, who’s responsible for what that job is like? Managers.  How do you combat this? Don’t just hire managers. Hire leaders. Employee retention and effective leadership practices go hand-in-hand. Companies must make more of […]

COVID-19: Update from System Soft Technologies

The global coronavirus pandemic is affecting everyone. In these days of anxiety and concern, we know our existing and new clients are unsure as to how their business will be affected. I just wanted to let all of you know that System Soft Technologies has a robust business continuity plan and we are executing on […]

Are RPA bots replacing people?

The short answer is yes, but the long answer is no. Confused? Let’s try and clarify this.  Being a bit of a veteran in the automation industry, in my experience, automation, in general, is as good as the people that make use of it. Most of the progress for humankind relies on automation being developed […]

The Growing Competitive Risk from Ignoring Business Process Automation with RPA

A History of Process Automation Back in 1819, Charles Babbage built a mechanical device with storage to automate math processes.  In 1890, Herman Hollerich helped the U.S. government build a machine capable of automating math functions associated with the census.  If process automation was important then, it’s even more important now. Advances in technology have […]

Digital Transformation: How to Keep, Engage Top Performers using Digital Employee Experience

This blog post is the first in a series on Digital Transformation, looking at its impact on organizations and exploring ways they can leverage it for competitive advantage. Why retention matters so much? It’s common knowledge that with the US unemployment rate at a historic low of 3.5%, the labor market is very tight.   With […]

Six Hiring Challenges in a Candidate-driven Market

Hiring the right candidate is more challenging than people realize – especially when it comes to hiring for IT and digital roles. Heavy workloads pressure hiring managers to ensure they make the right choice the first time. In a historic 50-year-low unemployment environment, the majority of hiring managers are ill-equipped to source candidates:  identify and entice […]

2019: A Milestone Year

Today was an important day for System Soft. I’m very excited to have announced our accelerating momentum in business growth around helping small and medium businesses boost their technology innovation and grow their market share.  Since I started System Soft Technologies in 1999, we have seen continuous growth due to our tight focus on client success.  […]

A New Era for SSTech

When I started System Soft 20 years ago, my goal was to build a business around a new approach to meeting clients’ IT needs.  I wanted to find the ideal mix of expertise, experience, and collaboration to radically improve the value clients get out of IT services and products. Fast forward to today’s relaunch of […]

Turning Application Development on its Head

Exemplifying Schumpeter’s “Creative Destruction,” technological churn takes a heavy toll on small and medium-sized business IT organizations’ ability to keep up. What we found from our clients is that application development is one of the biggest challenges they face. Needs outpace their ability to deliver. This applies both to internal applications (e.g., database integration, CRM customization) and […]

The Changing Nature of Data Operations

As we re-launch System Soft and build on our success in a variety of markets, I wanted to share our perspective on one in particular:  Data engineering and analytics.  This is the first in a series of articles to explore how to structure and manage data pipelines as data types and sources continuously morph and […]