SYSTEM SOFT UNDERSTANDs THE CHALLENGES OF PUBLIC SECTOR AND EDUCATION
State and local governments are under intense pressure to innovate with agility to serve their citizens and employees, while facing staff changes, budget cuts and revenue challenges. COVID-19 and constant cyber risks intensify the need for government services that can rapidly adapt, providing open and secure access to services and data, while delivering a holistic user experience.
Educational institutions must keep pace with tech savvy student and parent expectations, a mobile and diverse student body and needs for new skills. Higher education is pushed to innovate and provide an intuitive and accessible experience at every touchpoint, from registration and financing to digital access, courses and staff. There is a requirement to establish life-long relationships with alumnae who are fundamental to financial stability and career development.
ELEVATING USER ENGAGEMENT
System Soft provides local and state government entities with technology solutions that are easy to procure and secure and rapidly delivered. These solutions enable our clients to personalize and automate services to their employees and the constituents they serve.
We do this through the cloud, intelligent automation, analytics, low-code/no-code platforms, user-centric design and advanced integration platforms. These solutions are designed with security best practices, and IT leaders benefit from our ability to modernize legacy infrastructure and use existing tools and data to deliver future state application and data environments across digital channels users expect and demand.
DELIVER THE VISION
Before leadership calls for an innovation day and everyone hunkers down in the war room, costing your organization thousands of dollars, you must define a well-articulated vision and strategy, highlighting the art of the possible.
CREATE THE EXPERIENCE
Using our proprietary digital strategy and design methods, System Soft’s team can take you through our highly collaborative approach, producing deliverables that meet your short- and long-term needs.
MAKE IT REAL
You can be sure our team of domain designers and software engineers will deliver well above your high expectations and needs.
ELEVATING THE DIGITAL USER EXPERIENCE
System Soft’s team will deliver constituent services that embrace user experience best practices and user-centered design processes, allowing agencies to save money and increase credibility through transparency, self-curated functionality and innovation.
Using a design thinking approach to understand the user, challenge assumptions and redefine problems, our team identifies alternative strategies and solutions that might not immediately be clear and then deliver:
- Digital Strategy
- User Research
- User Experience (UX)
- User Interface Design (UI)
- Branding and Marketing
PROCESS AUTOMATION DELIVERED
A focus on modern robotic process automation (RPA) platforms will allow us to use government-compliant cloud environments, enabling the migration of high-cost and manual processes to low-cost and scalable bots. Examples of this include:
Local and State Government:
- Order Fulfillment
- Purchase Order Processing
- Inventory Management
- Financial Aid
- Course Management
- Student Housing
- Infrastructure Management
RAPID APPLICATION DEVELOPMENT AND INTEGRATION
System Soft often uses low-code and/or no-code platforms, which offer significant value, productivity and speed-of-delivery benefits, as compared to traditional programming languages. We have found that these modern and scalable platforms can produce enterprise-class applications at approximately 40% less in cost and time than traditional coding. Yet, they are scalable, highly available and secure.
In addition, these applications support disaster recovery, strict security and compliance and SLAs, and can be deployed in public cloud, private cloud, hybrid cloud and on-premises environments.
System Soft Technologies’ Integration Technology Services will transition your costly and complex legacy applications and data environments to cloud-based, agile and efficient environments, which are future-proofed and cost-effective.
MANAGE CYBER SECURITY RISKS AND PROTECT SENSITIVE DATA
Ensure maximum threat protection for your networks, applications, devices and programs from cyber attacks, and deliver new security-related IT and business processes, along with developing agency business impact analysis, risk assessments of IT systems and agency continuity of operations, and IT disaster recovery plans.
Proactively migrate to protect against data breaches and hostile attacks with a higher level of compliance and regulatory standards through:
Vulnerability assessments and penetration testing. Validate your infrastructure’s security posture and make your organization more resilient to threats.
Assess security. Test critical applications and high-risk transaction platforms for vulnerabilities to mitigate security risks.
Compliance. Achieve regulatory compliance and develop incident response, business continuity and disaster recovery plans.
Controls review. Evaluate safeguards for confidentiality, integrity and availability of information systems.
Security advisory and delivery.
SUPPORTING STATES ON THEIR TERMS
System Soft provides support at all levels of government and educational institutions through multiple contract vehicles such as HGACBuy. In addition, we support multiple state specific contract vehicles such as the DIR contract vehicles in Texas. You can learn more about some of our work at the state level below: