Fresh perspectives for an evolving industry

Discover new ideas where traditional IT, emerging digital technologies and business interact.

Automating Customer Service: A Proactive Approach to Addressing Issues in Real-Time with Customers

By: | Posted on: Mar 21, 2024

Automation revolutionized banking customer service in 2023. AI chatbots & real-time analytics addressed issues proactively, while self-service options empowered customers. This transformed the banking experience.

Hyperautomation theme with hand pressing a button on a technology screen

Unlocking Exceptional Customer Experiences: The Power of Automation in Banking

By: | Posted on: Mar 20, 2024

Automation in banking is revolutionizing customer experiences. AI personalizes products and services, offering convenience and security. Hyper-personalization is key to standing out in a competitive market.

Technology is improving KYC automation in banks and financial institutions.

KYC Automation: A New Era in Banking Compliance

By: | Posted on: Mar 15, 2024

KYC automation in banking streamlines customer verification processes, leveraging advanced technologies like AI and machine learning. This enhances efficiency, reduces manual errors, and ensures compliance, enabling banks to onboard clients swiftly while maintaining regulatory standards and security protocols.

Navigating the Future: Leveraging Automation for Top-Line Growth and Operational Efficiency in Banking

By: | Posted on: Feb 27, 2024

Discover how banks are strategically embracing automation to drive revenue growth and streamline operations. Explore the transformative power of leveraging automation for enhanced efficiency and sustained competitive advantage.

A group of election workers helping voters in carrying out peaceful elections in the US

Why You Should Consider a Role as an Election Worker in 2024: From Civic Duty to Personal Growth

By: | Posted on: Jan 31, 2024

Ready to make a meaningful impact? Step into the role of an Election Worker in 2024 and shape the future of our nation. Work alongside a diverse group, gain valuable experience, and contribute to the foundation of democracy in your community and beyond. Embrace the opportunity to be an essential part of the electoral journey!

The USCIS office where non US citizens can go for requesting their address change

Updating Your Address with U.S. Immigration and Citizenship Services (USCIS): A Crucial Obligation for Non-Citizens in the U.S.

By: | Posted on: Jan 25, 2024

Failing to report address changes to USCIS can jeopardize pending cases, risking missed notices and delays. Timely reporting ensures clear communication, reducing complications in immigration matters. Distinct from USPS, direct reporting to USCIS is essential.

Banking employee looking at dashboard made with low-code automation

The Low-Code Automation Revolution in Customer Onboarding: Transforming Banking

By: | Posted on: Jan 18, 2024

Low-code automation platforms are playing a pivotal role in reshaping the customer onboarding processes of banks and credit unions. These platforms represent a significant change in the way banks operate and serve their customers.

H-1B visa renewal pilot program for Indians and Canadians

Navigating Domestic H-1B Visa Renewals: A Comprehensive Guide

By: | Posted on: Jan 16, 2024

For over two decades, the U.S. Department of State (DOS) ceased renewals of non-diplomatic visas domestically. However, in a significant development, the DOS has recently launched a visa pilot program for stateside renewals. This article delves into this new initiative, outlining its benefits, requirements, and application process for H-1B visa holders seeking renewal within the U.S.

Transforming Credit Risk Assessment: The Digital Revolution in Lending

By: | Posted on: Dec 7, 2023

Dive into the Digital Revolution in Lending with insights on Transforming Credit Risk Assessment. Explore Automated Credit Risk Assessment benefits, learn from leading banks’ success, and grasp the dual-level approach to digital credit risk management. Embrace the future of finance with enhanced processes, improved decision-making, and a competitive edge through digital transformation.