01
The contract at a glance
This contract provides deliverables-based IT services only. No hardware
or software products may be sold through a DBITS contract, and resellers are not available. All work runs
under a customer-accepted Statement of Work (SOW) with payment tied to delivered milestones. The record
panel keeps the contract number, category, and contact in view as you read.
02
Services awarded
Category 3 IT Assessments, Planning, IV&V, Market
Research, Procurement Advisory, and Contract Implementation Services
System Soft Technologies is awarded the services below. They sit within Technology
Category 3 as defined in RFO DIR-CPO-TMP-593.
3.1
IT Assessments
IT effectiveness, maturity, governance, and architecture reviews, including cloud and network
performance assessments and reviews of staff knowledge, skills, and bandwidth.
3.2
Planning
Strategic and tactical planning: mission and vision, goals and objectives, actionable roadmaps,
organization change management, and enterprise architecture.
3.3
Independent Verification and Validation (IV&V)
Independent, in-depth analysis of a product, service, or system for compliance with requirements,
standards, and intended outcomes.
3.4
Market Research
Structured research that informs technology decisions, solution options, and vendor landscapes
ahead of procurement.
3.5
Procurement Advisory
Advisory support across the procurement lifecycle, from requirements through solicitation strategy
and evaluation.
3.6
Contract Implementation Services
Hands-on support to stand up and operationalize awarded contracts and the transitions that follow.
Scope note: these examples indicate the types of services in this category. Other
services that adhere to the Technology Category definition in RFO DIR-CPO-TMP-593 are also in scope.
03
How to obtain a quote and place an order
DBITS engagements run through a Statement of Work. You define the need, request a
response, and issue a Purchase Order that references the contract number.
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Build your Statement of Work
Use the DIR SOW template (Appendix C) or your own template. The DIR SOW
instructions walk through the format.
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State agencies: submit the SOW to DIR
Texas state agency customers submit the SOW to DIR for review and approval through the DIR portal.
Non state agency customers are not required to submit the SOW to DIR.
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Send the SOW to System Soft Technologies
Email your SOW to request a written response and price quote. We respond only to SOWs within our
awarded Technology Category.
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Review and negotiate
Review our response and negotiate deliverables, timing, and pricing directly with us in the SOW. SOW
terms may not conflict with or weaken the DIR DBITS contract.
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Issue a Purchase Order
Issue a PO that references DIR-CPO-6234. Work begins on receipt of the PO.
SOW value caps apply: up to $5M per SOW for state agencies and up to $10M for non state agency
customers, including higher education.
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Delivery, acceptance, and invoicing
We deliver against agreed milestones. You accept completed deliverables and we invoice you directly
for the accepted work.
04
Pricing
There is no fixed price list. Pricing is negotiated directly between the
customer and System Soft Technologies and set out in the applicable Statement of Work, scoped
to your deliverables and complexity.
Scope
Price is built per SOW from the deliverables, milestones, and effort you define.
Quote
Request a quote any time by sending your SOW or requirements to the contact in the record panel.
Fees
All prices quoted to customers include the DIR Administrative Fee. It is never billed as a separate
line item.
05
Documents and DIR references