4 Tips to Enhance User Design and Experience

A design is usually characterized as a problem-solving activity. Designing UX (User Experience) is a user-oriented process, which is flexible, according to user design standards and the understanding of user needs. UX design is primarily used with terms like “User Interface Design and Usability.” Ultimately, it’s a more comprehensive approach to create innovative solutions, which match user needs and mental models. Nevertheless, while usability and UI (User Interface) are imperative aspects […]


Delivering a Differentiated Customer Experience in 90 Days

We were thinking the other day: What creative and productive accomplishments can you do in less than 90 days? Some of the responses were: Plant a garden, weed it and harvest certain vegetables. (Facts.) Write a novel. (Likely for just the most prose worthy among us.) Or even build a four-bedroom home from scratch. (Hammer […]


Microsoft Teams Helps Manage Business Projects and Crises

Good news. Microsoft Teams continues to expand its footprint of value. The business communications platform, and part of the Microsoft 365 family, is more relevant than ever. The use of Teams is increasing. Particularly since organizations have been confronted by the most recent health challenge. This has forced them to build up armies of remote […]


Microsoft Ignite 2020: 6 Things to Know Empowering Business Resilience

The world of work has changed fundamentally. As we work toward the “new normal” or the “next normal,” one thing is abundantly clear: We’re not going back to pre-pandemic normal anytime soon. Does this sound overly dramatic? Perhaps. But, as Satya Nadella said during his recent Microsoft Ignite keynote, Covid-19 seems to have driven a year’s worth of digital transformation each month of 2020. […]