Digital Workplaces: Drive Employee Productivity

COVID-19 has presented an existential threat to many businesses, with the unrelenting requirement that many employees be confined to home-bound work settings. Working from home is no longer the anomaly. But it’s the “new normal,” which requires a work setting that’s equal to or better than in-office environments. At-home employees are working harder than ever. […]

Future of Digital Customer Experience

The norm nowadays is consumers expect exceptional experiences. That outlook comes on the heels of business pacesetters like Amazon, Apple, Netflix and Zoom, along with other category leaders, building strong business models around customer experience best practices. The outcomes of this digital effort are personalized interfaces across channels and devices—all bestowed with ease and speed. […]