Future of Digital Customer Experience

The norm nowadays is consumers expect exceptional experiences. That outlook comes on the heels of business pacesetters like Amazon, Apple, Netflix and Zoom, along with other category leaders, building strong business models around customer experience best practices. The outcomes of this digital effort are personalized interfaces across channels and devices—all bestowed with ease and speed. […]


TikTok Challenge: 5 Reasons Oracle, Walmart Deal Warrants Your Attention

[Editor’s Note: Know This, Do This is a blog series from System Soft Technologies. What is this series for? It’s a cycle of articles that take you on a journey, exploring ways innovative technology can help leaders drive transformation and growth.] With more than 800 million users worldwide posting duets, hashtag challenges and memes, TikTok is one of the most used social media apps of […]