Don’t Break the Bank: 10 Easy Steps to Overcome Automation Barriers for SMBs

In a recent survey conducted by IDC, 45% of CIOs and senior IT executives stated that one of their top three objectives is to “create competitive advantage for the business.” Nowadays, IT leaders are asked to deliver more and more. More reliability. Faster responsiveness. Greater flexibility. They are expected to leverage digital transformation to create disruption. […]


Distilling Intelligent Automation

The pandemic is compelling organizations to aggressively explore technology-driven automation, as they look to offset operational and financial challenges. For many, bots have been used to automate high-volume, repetitive and simple processes. But the scope and complexity of what can be tackled remains limited. Automating the type of processes that have historically been the province of knowledge workers has remained […]


5 Actionable Steps to Improve Your Company’s Candidate Experience

Empathy. Compassion. Decency. Common courtesy. These are words and phrases used in many social media posts describing key missing ingredients in a jobseeker’s candidate experience. Do you bake empathy as a core value in your hiring initiative, recruiting program or talent acquisition leadership approach? Are we failing as employers to account for this necessary element? […]


Digital Technology: Lessons Learned from the 2020 Election, and 3 Things You Can Do About It

[Editor’s Note: Know This, Do This is a blog series from System Soft Technologies. What is this series for? It’s a cycle of articles that take you on a journey, exploring ways innovative technology can help leaders drive transformation and growth.] Know This Regardless of your political leaning, the recent general election was a true test of […]


Automate Automation: Get More Bang from Bots

[Editor’s Note: Know This, Do This is a blog series from System Soft Technologies. What is this series for? It’s a cycle of articles that take you on a journey, exploring ways innovative technology can help leaders drive transformation and growth.] Know This Every business leader is thinking about digital transformation and how to use automation for […]


Future of Digital Customer Experience

The norm nowadays is consumers expect exceptional experiences. That outlook comes on the heels of business pacesetters like Amazon, Apple, Netflix and Zoom, along with other category leaders, building strong business models around customer experience best practices. The outcomes of this digital effort are personalized interfaces across channels and devices—all bestowed with ease and speed. […]


AI in Recruiting: Make Better Hiring Decisions

[Editor’s Note: Know This, Do This is a blog series from System Soft Technologies. What is this series for? It’s a cycle of articles that take you on a journey, exploring ways innovative technology can help leaders drive transformation and growth.] Know This In the already fast-changing world of HR, the ongoing COVID-19 pandemic is creating unimagined twists […]