Posts in the Customer Experience category


Fresh perspectives for an evolving industry

Discover new ideas where traditional IT, emerging digital technologies and business interact.

Delivering a Differentiated Customer Experience in 90 Days

Learn how to combine user-centric design with powerful automation to drive top-line revenue across channels. Today’s customers are accustomed to and demand . . .

The Future of Digital Customer Experience

Exceptional customer experiences are the expectation in 2020. Zoom, Netflix, Apple, Amazon and other category leaders know this and have built strong business models . . .

Delivering a Differentiated Customer Experience in 90 Days

By: | Posted on: Feb 26, 2021

We were thinking the other day: What creative and productive accomplishments can you do in less than 90 days? Some of the responses were: Plant . . .

Cracking the Code: Roadmap for Faster, Smarter Data and Analytics Modernization

By: | Posted on: Jan 29, 2021

One of the biggest assumptions database architects can make is to think “If I build it, they will come.” This holds true, especially in a platform . . .

Faster B2B Partner Onboarding with Modern Hybrid Integration Platforms

By: | Posted on: Nov 20, 2020

Which product experience do you want more? A robotic vacuum or the Sony gaming console? There are a lot of factors driving that decision, and one . . .

Future of Digital Customer Experience

By: | Posted on: Oct 16, 2020

The norm nowadays is consumers expect exceptional experiences. That outlook comes on the heels of business pacesetters like Amazon, . . .

Partnership vs. Transaction

Instead of one-and-done projects, our goal is to become your partner and gain a deep understanding of your capabilities and needs so we can deliver long-term, high-quality results.