Posts in the Customer Experience category

Learn how to combine user-centric design with powerful automation to drive top-line revenue across channels. Today’s customers are accustomed to and demand . . .

Exceptional customer experiences are the expectation in 2020. Zoom, Netflix, Apple, Amazon and other category leaders know this and have built strong business models . . .

We were thinking the other day: What creative and productive accomplishments can you do in less than 90 days? Some of the responses were: Plant . . .

One of the biggest assumptions database architects can make is to think “If I build it, they will come.” This holds true, especially in a platform . . .

Which product experience do you want more? A robotic vacuum or the Sony gaming console? There are a lot of factors driving that decision, and one . . .

The norm nowadays is consumers expect exceptional experiences. That outlook comes on the heels of business pacesetters like Amazon, . . .