System Soft Technologies entered Application Enhancement and maintenance space over the years by acquiring essential technical knowledge and skillsets, and subsequently building its own processes around those areas. Our experts address key issues like reducing Total Cost Ownership, slicing-down application downtimes and enhancing legacy systems without compromising on productivity or business flow. We have rich and diverse applications intelligence which ensures that your applications are maintained properly through offshore-ability analysis and maintainability-analysis.
Our knowledge of legacy and client server application architectures and business domains help us in understanding a client’s existing application design and functional elements in a shorter time span, thereby leading to a surprisingly quick and deep understanding of existing application.
Dedicated Application Support Team
We can set up a dedicated support organization and identify the right resources for the applications to be supported within the application portfolio. These resources provide significant value to the application support efforts over time. These software maintenance services typically begin with corrective maintenance, evolving to adaptive, preventive, and perfective maintenance. Our application maintenance includes application support, technical, functional, ongoing enhancements and extensions to mobile and the cloud.
On Demand Application Maintenance Services
SSTech’s application Enhancement and maintenance services are also available on an on-demand basis whereby our consulting application maintenance service can be performed on a project or piecemeal basis. We also offer engagement models on per hour, pool or hours or retainership basis.
With our deep knowledge and experience of industry standard development toolsets, ability to understand and apply your specific process frameworks, and strong technical expertise, we can carry out your application enhancements with much more quality and velocity leading to reduction in time to market, high quality and limited or no budget overruns.
SSTech delivers a dedicated team to every project which brings an extremely broad set of core competencies, thereby fulfilling the mission with more efficiency and accuracy. The team comprises of people well-versed with ITSM-based service delivery and consequently the SLAs for each service delivery are highly important for all our deliveries.
Additionally, the team focuses highly on root cause analysis for permanent problem fixes and on quality gates to ensure every install into production is thoroughly checked to eliminate any issues.